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Signature HR & Recruitment Packages
HR Packages
Small Business Setup
Best for new businesses hiring their first employees.
Includes:
• Employment contract
• Core workplace policies
• Employee handbook
• Induction checklist
• HR advice session
Performance Management Support Package
When an employee is not meeting expectations.
Includes:
• Situation review
• Performance Improvement Plan
• Manager guidance
• Documentation templates
• Follow-up advice
HR Foundations Package
For businesses with 5–20 employees.
Includes:
• Employment contracts
• Core policies
• Performance review system
• HR compliance review
• Manager guidance
HR Compliance Health Check
Ideal for businesses that want peace of mind.
Includes:
· Contract review
· Policy review
· Award compliance check
· Risk summary report
· Recommended actions
Recruitment Packages
Recruitment Support Package
Everything needed to hire the right employee.
Includes:
• Job description
• Salary advice
• Job advertisement
• Candidate screening
• Interview guide
• Reference checks
End to End Recruitment Package
A fully managed recruitment service where we handle the entire hiring process for you.
Includes:
- Job description development or refinement
- Salary benchmarking and advice
- Job advertisement creation and posting
- Candidate sourcing and screening
- Shortlisting of top candidates
- Structured interview questions
- Interview coordination
- Reference checks
- Offer letter preparation
- Employment contract template
Candidate Shortlist Package
For businesses that already have a job ad but need help finding and filtering quality candidates quickly.
Includes:
- Review of existing job advertisement
- Candidate sourcing through job boards and networks
- Resume screening
- Initial phone screening
- Shortlist of 3–5 qualified candidates
- Summary notes on each candidate
Ongoing Support Packages
HR Helpdesk**
Email and phone support for everyday HR questions.
On-Call HR Advisor**
Priority HR support and guidance.
Outsourced HR Partner**
End-to-end HR support.
Includes:
• advice
• documents
• staff issue support
• compliance monitoring
**Ongoing Support Packages are subject to the terms and conditions in the section below.
Ongoing HR Support Terms & Conditions
1. Minimum Engagement Period
Ongoing HR support packages are offered on a minimum commitment of three (3) or six (6) months to allow sufficient time to provide meaningful support and advice.
After the initial period, the agreement will continue on a month-to-month basis unless cancelled with 30 days’ written notice.
2. Monthly Support Allocation
Support packages include a set allocation of advisory time each month.
For example:
- Basic Support – up to 2 hours per month
- Standard Support – up to 5 hours per month
- Premium Support – up to 10 hours per month
Unused hours do not roll over to the following month.
3. Additional Support
If support requests exceed the included monthly allocation, additional time will be billed at the standard hourly rate of $200 per hour, subject to availability and client approval.
4. Scope of Support
Ongoing support includes:
- General HR advice and guidance
- Email and phone consultations
- Review of HR documents (reasonable length)
- Guidance on employee issues
Support packages do not include large projects such as:
- Workplace investigations
- Policy development projects
- Recruitment campaigns
- Training sessions
- Complex termination or redundancy matters
These services will be quoted separately.
5. Response Time
We aim to respond to support requests within one business day. Urgent matters will be prioritised where possible.
Support is provided during standard business hours (Monday–Friday).
6. Fair Use
Support packages are designed to provide reasonable HR advisory support for typical small business needs.
If usage consistently exceeds the expected level for the package, we may recommend moving to a higher support tier or project-based support.
7. Communication Channels
Support is provided via:
- Scheduled phone calls
- Video meetings (where appropriate)
In-person meetings may incur additional charges.
8. Payment Terms
Support packages are billed monthly in advance.
Services may be paused if invoices remain unpaid beyond 7 days of the due date.
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